Contact Us
We are here to help with product questions, sizing, order status, shipping, returns, refunds, exchanges, and payment-related questions.
Customer Service
Customer Service Email: support@godocloth.com
Business Hours: Monday-Saturday, 9:00 AM-6:00 PM Pacific Time (PT), Los Angeles, excluding U.S. public holidays.
Response Time: Customer service responds within 1-2 business days during our published service hours. Messages received outside service hours are handled on the next business day.
Business Information
Store Name: Godo Cloth
Website: https://godocloth.com/
Legal Company Name: Blue Coast Trading Co., Limited
Business Registration Number: 78123107
Business Address: Unit 98 of Factory A, 1/F, Union Hing Yip Factory Building, No. 20 Hing Yip Street, Kwun Tong, Hong Kong
Business Phone: +1 732-417-9966
For Order Questions
To help us respond faster, please include:
- Your order number
- The email address used to place the order
- A clear description of your question or issue
- Photos if your item arrived damaged, defective, or incorrect
Return Notice
Please contact us before sending any item back. Returns sent without prior authorization may not be accepted. If your return is approved, our customer service team will provide the correct return instructions.